Shop Information

Shop name	boutique W
Seller	boutique W Co.,ltd.
Sales Manager	Tomoya Kawaoto
Address	OSAKI SQUARE BLD1F, 5-39-3 Jingumae, Shibuya, Tokyo 150-0001, Japan
Phone number	+81 03 5778 7875
FAX Number	+81 03 5778 3347
E-mail address	info@boutiquew.com
Home Page	https://boutiquew.com/
Product line	Clothing, Shoes, Accessories, Bags, Watches
Licenses and Qualifications
Sales Quantity	Products are subject to availability. We will contact you by phone or email if the item you have ordered is out of stock.
Necessary charges other than the product price	As a rule, customers are responsible for shipping charges, cash on delivery charges, and bank transfer charges.
Effective period of application	Within 7 days after the order is placed.
Time of delivery	Within 3 working days from the date of order.

About returned goods and defective goods

Return period and conditions	We do not accept returns except for defective products. Please check the contents as soon as you receive the product. Please contact us by email or phone within 3 days of receiving the product. We will consult with you about sending an alternative product.
Return shipping costs	We will pay for the exchange of defective products and incorrect product delivery.
Defective products	In the unlikely event that there is a defective item, we will exchange it for a new or equivalent item after checking our inventory. Please contact us by e-mail or phone within 3 days after the arrival of the product. Please understand that we will not be able to accept your request for a return or exchange if the item has passed that point.

About the payment method

Payment method	Cash on delivery (Sagawa Express e-Collect) - Bank transfer (prepayment) - Credit card payment - Cashless payment - Online payment
Payment deadline	Cash on delivery: at the time of delivery Bank transfer: Please transfer the money within 3 days after the purchase is made .